RMA and Customer Returns
In this segment, users are able to create and process Customer Returns (RMA - return merchandise authorization). P4W management system has taken RMA to a new level by adding Invoice, Lot Number, and Serial Number matching to ensure that products came from your warehouse.
'Returns' folder consist of two section:
- Pending Returns - where new users can create new customer returns and access existing one.
- Closed Returns - contains all previously processed customer returns within the P4W system.