If the product in your warehouse has a substituted group, P4W provides a tool to make a conversions within that substitute group.

Navigate to Analytics > Inventory > Substitutes.

In this case the product (mineral oil) is available in liters while customer requires 750 ml bottles of oil. Both product SKUs (Oil L and Oil Bottle) belongs to one substitute group, therefore P4W system allows users to convert one product into another.

To start the substitute process click 'Make' button next to the product you wish to receive in the end ( PRODUCT009 - Oil (Bottle) in this case).

In the production pop-up window set consume and produce quantities. Include any instructions in the dedicated field and click 'Print' to produce a convert request label.

Now, a handheld user can complete product conversion using the convert request label.

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