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P4W User Manual
  • P4W Change Log
  • QUICK START GUIDE
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    • Supply Chain Glossary
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      • Edit Warehouse
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  • PRODUCTS FULL GUIDE
    • Product Setup
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  • WAREHOUSE FULL SETUP
    • Warehouses
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  • Printers
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    • 3PL with P4W
      • Multi Client Configuration
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      • Calendar Configurations
    • Pending Purchase Orders
      • Page Overview
      • New Purchase Order
      • Import Purchase Orders
    • Receiving Process
      • Handheld Receiving Operations
    • Closed Purchase Orders
    • Handheld Receiving Overview
      • PO List
      • PO Receiving
      • PO Photo
      • Product Barcode
      • Un-Receive PO
      • Non-PO Receiving
    • System Configurations
      • Data Entry
      • Operations
      • Handheld
      • Automation
      • Document Printing
      • Email Notification
  • Fulfillment
    • Setup
      • Customers
      • Cartonization profiles
      • Carton sizes
      • Carriers
      • Shipping Rules
    • Pick Tickets
      • Page Overview
      • New Pick Ticket
        • Header
        • Ship From
        • Ship To
        • Bill To
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        • Progress
        • Pick Info Details
        • Lines
      • Import Pick Tickets
      • Allocation
      • Picking | Web Interface
        • Wave
        • Cartonize
        • Rating State
      • Picking | Handheld Interface
        • Pick Ticket List
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        • Full Pack Picking
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    • Cartonization
    • Totes
    • Shipping Station
      • Shipping Details Overview
      • Generate a Shipping Label
    • E-comm Dashboard
      • Forming a Staging Bin
      • Individual Order Processing
      • Bulk Shipping
    • Truck Loads
      • Prepare Pallets
      • Create Truck Load
        • Truck Load Details
        • Truck Load | Manual
        • Truck Load | Bulk
        • Staged Truck Load
      • Shipping Truck Load
        • Tote to Dock
        • Ship
        • Photo
    • Master Truck Loads
      • Prepare Pallets
      • Create Master Truck Load
        • Master Truck Load Details
        • Assemble a Master Truck Load
        • Staged Master Truck Load
      • Shipping Master Truck Load
        • Tote to Dock
        • Ship
        • Photo
    • Shipping Pick Tickets
      • Tote to Dock
      • Ship
      • Photo
      • Deliver
    • History
      • Pick Tickets
      • Totes
      • Truck Loads
      • Master Truck Loads
    • Handheld Staging Operations
      • Tote Move
      • Repackaging
      • Tote Merge
      • LPN Merge
      • Tote Counting
      • Unpicking
      • Print Contents
    • System Configurations
      • Shipping
        • Truck Load
          • Operations
          • Email Notification
        • Master Truck Load
          • Operations
          • Email Notifications
        • Packslip
        • Small Parcel
        • Private Fleet
        • Email Notification
      • Closing
        • Back Orders
        • Email Notification
      • Data Entry
      • Automation
      • Releasing
      • Allocation
      • Cartonization
      • Waving
      • Picking
      • Document Printing
      • Handheld
  • Returns
    • RMA and Customer Returns
      • Pending Returns
        • Customer Return Details Page
        • Adding Products
        • Receiving RMA
          • RMA List
          • RMA Receiving
          • Photo Return
          • Non-RMA receiving
          • Un-receive RMA
      • Closed Returns
    • System Configurations
      • Data Entry
      • Operations
      • Handheld
      • Automation
      • Document Printing
      • Email Notification
  • Inventory Adjustments
    • Adjustments
      • Customer Return
      • Vendor Return
      • Adjust In
      • Adjust in by Bin
      • Adjust Out
      • Adjust out by Bin
      • Adjust out full Bin
    • System Configurations/Reason Codes
  • Production
    • Workflow
      • Workflow Mapping
    • Production Orders
      • Production Order Details Page Overview
      • Adding Lines
      • Production Order Allocation
      • Production Order Cases
        • Assemble BOM
        • Disassemble BOM
        • Produce Multiple SKUs
        • Product Consumption
      • Handheld | Production
        • Production Folder Overview
          • Production List
          • Picking
          • Processing
          • Produce
        • Production Process
          • Picking
          • Processing
          • Produce
          • Closing Production Order
    • Closed Production Orders
    • System Configurations
      • Operations
      • Picking
      • Allocation
      • Handheld
      • Automation
  • Collaboration
    • User Tasks
    • Unapproved CCs
      • Cycle Counting Configuration
    • Custom Actions
    • Handheld Operations
      • My Tasks
      • Custom Actions
  • Analytics
    • Inventory
      • Inventory
      • Bulk Inventory
        • License Plate Configuration
      • Empty Bins
      • Inventory Availability
      • Staging LPNs
      • Warehouse Min/Max
      • Bin Min/Max
      • Expiry
      • Substitutes
    • Cycle Count
      • Cycle count bins
      • Cycle count LPNs
      • Cycle count audit
    • Custom Dashboards
  • Floor Operations
    • Inventory
      • Product Move
      • Full Bin Move
      • Bin Contents
      • Packsize Convert
      • Packsize Breakdown
      • Substitute Conversion
    • Bulk
      • LPN Letdown by Bin
      • LPN Letdown by SKU
      • Product Letdown by Bin
      • Product Letdown by SKU
      • LPN Move
    • Cycle Count
      • Cycle Count by Bin
      • Cycle Count by Product
      • Cycle Count Marked Bins
    • Products
      • Product Dims
      • Product Locations
      • Product Photo
    • Dims/Weight
      • Tote Dimensions
      • LPN Dimensions
  • Handheld Configurations
    • Handheld Settings
  • P4W Communications
    • Web Browser Chat
    • Handheld Chat
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  • Handheld Screen Utilities
  • Administrator Remote Controls

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  1. User Full Guide

Active Handhelds

PreviousUser SessionsNextProduct Setup

Last updated 2 years ago

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Following section allows administrative users to monitor actions of the warehouse employees on the mobile devices. To access a window displaying active handheld sessions, navigate to Setup > System > Active handhelds.

Handheld Screen Utilities

Handheld screens window displays all active mobile devices registered in your system. Click 'Refresh' button in the top right corner if an active handheld user if missing from the list.

Use a search bar to navigate through multiple handheld operators.

Administrator Remote Controls

Users with administrative access can remotely control active handheld devices. Click on the user icon in the top left corner to switch to user details page in the new tab.

Timer underneath employee initials indicates the duration of the user's current session.

To update the view of the mobile device, click 'Refresh' icon of the chosen device as shown below.

Notice: Handheld screens are automatically refresh every 30 seconds.

Administrators can remotely logout handheld operators out of their mobile devices. Click 'Exit' button as shown below.