# Adding Products

## Adding Products

Once the Customer Return Number is generated there are two options to add actual products -  "Add" or "From Shipped". Add will let you add any product within your warehouse that is assigned to a chosen customer. "From Shipped" option only allows you to add items from closed (fully processes) order. 

#### 'Add'

From the return details page, click 'Add' button as shown below. 

<figure><img src="/files/eh1gHtXALX5accorNtC5" alt=""><figcaption></figcaption></figure>

Select product Sku from the list and set quantity.&#x20;

<figure><img src="/files/8QsAOuQ1rJZp3biisS9h" alt=""><figcaption></figcaption></figure>

After all the products have been selected, customer return order can be released to floor and received back to your warehouse.&#x20;

{% hint style="info" %}
Notice: Adding product using this method will not include original pick ticket reference (source column is empty).
{% endhint %}

<figure><img src="/files/AMYUytIk0NsKqH9oV5mL" alt=""><figcaption></figcaption></figure>

#### 'From shipped'

'From shipped' option only allows to chose products from actually shipped (closed) pick tickets. Click 'From shipped' button as shown below.&#x20;

<figure><img src="/files/GQs3HySgWHxK7UIqIlde" alt=""><figcaption></figcaption></figure>

Select the product from the 'Shipped Totes' and click 'Submit' to continue.

<figure><img src="/files/oj54bahTHtb5XmS3iVTm" alt=""><figcaption></figcaption></figure>

Using this method of adding product will add a source (original pick ticket) to the current customer return.

<figure><img src="/files/SYEqYSTfJFXq1z3qpAqb" alt=""><figcaption></figcaption></figure>

After all the products have been added, customer return can be released to floor and received back to your warehouse.&#x20;


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