> For the complete documentation index, see [llms.txt](https://docs.p4warehouse.com/v2/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.p4warehouse.com/v2/inventory-adjustments/adjustments/customer-return.md).

# Customer Return

Customer return adjustments is designed for instances when proper RMA documentation is not available. 

From the 'Adjustments' folder, click on 'Customer return' icon and select a reason for return.

#### Step 1

<figure><img src="/files/vMP0ucCrLC3u0m40uhIt" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Notice: Reason selection or input method can be set in System Configuration > Reason Codes.
{% endhint %}

#### Step 2

Next, enter customer number.

<figure><img src="/files/lHIcLkWRRJhr7MTktrh0" alt=""><figcaption></figcaption></figure>

#### Step 3

Reference field is reserved for RMA number (if applicable). This field can be left blank for this adjustment process.&#x20;

<figure><img src="/files/awBW3o5ekCn74KpmZLSv" alt=""><figcaption></figcaption></figure>

#### Step 4

Select the bin in which you want to add the returned goods.

<figure><img src="/files/j6NdmZMAUf1RLGTSDqwj" alt=""><figcaption></figcaption></figure>

#### Step 5

Scan the returned products and enter the correct quantity.

<figure><img src="/files/UEsdfKYQuR5D7EOMfkXE" alt=""><figcaption></figcaption></figure>

#### Result

<figure><img src="/files/dcS2emGtufTMiSHcHQeq" alt=""><figcaption></figcaption></figure>