Customer Return
Customer return adjustments is designed for instances when proper RMA documentation is not available.
From the 'Adjustments' folder, click on 'Customer return' icon and select a reason for return.
Step 1
Notice: Reason selection or input method can be set in System Configuration > Reason Codes.
Step 2
Next, enter customer number.
Step 3
Reference field is reserved for RMA number (if applicable). This field can be left blank for this adjustment process.
Step 4
Select the bin in which you want to add the returned goods.
Step 5
Scan the returned products and enter the correct quantity.
Result
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