# Unpicking

Unpicking of a tote can happen for a variety of reasons including wrong products or quantity, additional request from the customer, or an order cancellation.&#x20;

To start unpicking process, navigate to Fulfillment > Staging using your android handheld device. Click 'Unpicking' icon and follow system generated instructions.&#x20;

#### Step 1

Scan a tote you wish to unpick.

<figure><img src="/files/d86H2SEmCSL8iXS9mtEr" alt=""><figcaption></figcaption></figure>

#### Step 2

Select a bin where you want to put the products.

<figure><img src="/files/kGDOkoeKhot58mV6WofM" alt=""><figcaption></figcaption></figure>

#### Result

<figure><img src="/files/XKgSVSA4wferh2f2Ilb0" alt=""><figcaption></figcaption></figure>

Repeat this process for each tote you wish to unpick.


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