> For the complete documentation index, see [llms.txt](https://docs.p4warehouse.com/v2/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.p4warehouse.com/v2/fulfillment/handheld-staging-operations/unpicking.md).

# Unpicking

Unpicking of a tote can happen for a variety of reasons including wrong products or quantity, additional request from the customer, or an order cancellation. 

To start unpicking process, navigate to Fulfillment > Staging using your android handheld device. Click 'Unpicking' icon and follow system generated instructions. 

#### Step 1

Scan a tote you wish to unpick.

<figure><img src="https://4069128715-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5fCRH6psoWyRQyD8J9vh%2Fuploads%2FzAHBqYCATJMW2w880bZX%2Fhh_unpicking.png?alt=media&amp;token=e5d7e17a-964b-4721-bafb-33986e93b01c" alt=""><figcaption></figcaption></figure>

#### Step 2

Select a bin where you want to put the products.

<figure><img src="https://4069128715-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5fCRH6psoWyRQyD8J9vh%2Fuploads%2FCuRczaluDjv3CRhaIX6S%2Fhh_unpicking_2.png?alt=media&amp;token=1413ebcb-62fa-4861-82ba-c1a0c54bfc7a" alt=""><figcaption></figcaption></figure>

#### Result

<figure><img src="https://4069128715-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5fCRH6psoWyRQyD8J9vh%2Fuploads%2FepuVSHK7szoKuqfRr00f%2Fhh_unpicking_result.png?alt=media&amp;token=54667909-31ab-48a4-b4c1-1dcd9e638700" alt=""><figcaption></figcaption></figure>

Repeat this process for each tote you wish to unpick.