# Customer Return Details Page

## Customer Return Details Page

After the return has been created, users can access return's detail page.

<figure><img src="/files/emjjaKsNYjy4qe9Y1aaJ" alt=""><figcaption></figcaption></figure>

### Header

Header section contains general information about current customer return. Users can manually add references and comments in this section.&#x20;

<figure><img src="/files/Y4Q2b1IsGBq7XR38cPsa" alt=""><figcaption></figcaption></figure>

### Shipment

Shipment section includes fields for Carrier, Dock door, and a User assignment function. This section is fully customizable.

<figure><img src="/files/NvhP453YK8v54jIfKEEy" alt=""><figcaption></figcaption></figure>

### RMA Info Details&#x20;

This section contains ten fields for custom details about current customer return. Information from this field will also be visible from the returns list and can be used for sorting purposes.&#x20;

<figure><img src="/files/PRGzqLqmEgPjCYCATehH" alt=""><figcaption></figcaption></figure>

### Lines

Lines section, just like with pick tickets and purchase orders, is used to add products to the customer return. P4W provides two methods of adding items to the RMA (from the customer product list and from closed pick tickets).

<figure><img src="/files/MN7OmPqsFfGNV6oLE2iX" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.p4warehouse.com/v2/returns/rma-and-customer-returns/pending-returns/customer-return-details-page.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.