Customer Return Details Page

Customer Return Details Page

After the return has been created, users can access return's detail page.

Header

Header section contains general information about current customer return. Users can manually add references and comments in this section.

Shipment

Shipment section includes fields for Carrier, Dock door, and a User assignment function. This section is fully customizable.

RMA Info Details

This section contains ten fields for custom details about current customer return. Information from this field will also be visible from the returns list and can be used for sorting purposes.

Lines

Lines section, just like with pick tickets and purchase orders, is used to add products to the customer return. P4W provides two methods of adding items to the RMA (from the customer product list and from closed pick tickets).