In the event of a company using their own delivery vehicles, the order can be managed to the final delivery point, if required at this point a signature and photo can be captured.

To finalize a delivery at the recipient location, use your handheld device to navigate to Fulfillment > Shipping Pick tickets and select 'Deliver' option.

Follow the system generated instructions on the bottom of the screen.

Step 1

Step 2

After customer acknowledges the delivery and signs electronic document, click 'Yes' to accept the signature.

Step 3

Click 'Yes' to confirm the delivery. Users can capture a picture of delivered goods from this page.


The order is now delivered. This pick ticket state will be change to 'Closed' and it will be moved to a history folder.

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